Complaints

You are here:

Welcome to our complaints department. We sincerely regret that you are not completely satisfied with your purchase. In order to handle your issue as efficiently as possible, we require some information from you.

Please fill out the contact form below or write us to reklamationen(at)wilhelm-eder.de and be sure to provide your invoice number or approximate purchase date. Alternatively, you can also provide the order number or reference number. This will help us process your request quickly and efficiently.

Additionally, we kindly ask you to attach a picture of the complaint, clearly showing the reason for the dispute. This will allow us to better understand the situation and respond appropriately.

Our team will get in touch with you as soon as possible to find a solution to your concern. We are committed to completing your purchase to your fullest satisfaction.

Thank you for your trust and patience.